Terms and conditions

Terms and Conditions for Toll charge limited trading as DartCrossing Payment Service.

These terms and conditions outline the agreement between you ("Customer," "User," "You") and [Toll Charge Limited] ("We," "Us," "Our") regarding the use of our online payment service for Dartford Crossing tolls, including any associated service charges. By using our website, you agree to abide by these terms and conditions.

Service Description:

We provide a convenient online platform for paying Dartford Crossing tolls and parking fees, along with an additional service charge

Our services are available exclusively online through our website.

Payment Methods:

We accept payments via Visa, Mastercard, Apple Pay and Google pay .

Data Privacy: please refer to privacy policy.

Refund Policy:

A full refund will be granted if requested before the service has been provided or is requested within 24 hours of the purchase. To request a refund, please contact our customer support via email on contact page.

Website Usage:

Our website is intended solely for the purpose of facilitating payments for Dartford Crossing tolls and parking. Unauthorized use is prohibited.

Dispute Resolution:

For any disputes, please contact our customer support via email. We will respond within 24 hours.

Error in Payments:

We are not liable for payments made in error, including incorrect payments or accidental transactions. We are not liable for any incorrect inputs by users for the following: registration numbers and vehicle type. Or payments made after the the midnight deadline on the following day you will still be charged and the vehicle will have a toll paid for a future charge ( maximum 12 months)

Age Requirement:

Users of our service must be a minimum of 16 years old.


We assume no liability for the usage of our service, including but not limited to payment errors by anyone other than Toll charge limited, service interruptions, or any losses incurred.

Please read these terms and conditions carefully before using our service. Your use of our website implies your acceptance of these terms. We reserve the right to modify these terms at any time, and any changes will be effective upon posting on our website.

By using our services, you acknowledge that you have read, understood, and agreed to the terms and conditions outlined above.


TOLL CHARGE UK will charge a service fee of £3.00 per crossing for all vehicle types.